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Tomokazu Arakaki, 733rd Air Mobility Squadron passenger service agent, helps a customer over the phone with outbound flight schedules at the 733rd AMS Passenger Terminal, April 1, 2016, at Kadena Air Base, Japan. Arakaki aims to pass Eiken pre-1st grade test (=Practical English Proficiency test while he is working at the 733rd AMS. (U.S. Air Force photo by Naoto Anazawa)
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